> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dovee.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Win-客戶端問題 -TeamViewer安裝教程


![](https://storage.crisp.chat/users/helpdesk/website/592c35b5acb14400/qa-67_8fqb4j.png)

下載並安裝遠程軟件 Team Viewer

Windows	[軟件下載](https://www.teamviewer.cn/cn/download/windows/)
Mac	[軟件下載](https://www.teamviewer.cn/cn/download/mac-os/)


尊貴服務和企業服務，提供1V1的高級工程師遠程協助服務，遠程協助請先和客服預約時間並告知問題！

第1步：雙擊運行下載好的軟件包Team Viewer，選擇 - 以默認設置安裝，點擊 - 接受下一步

![](https://storage.crisp.chat/users/helpdesk/website/592c35b5acb14400/qa-41_1xuarxv.png)

第2步：等待安裝完成後，點擊 - 接受條款，點擊 - 繼續

![](https://storage.crisp.chat/users/helpdesk/website/592c35b5acb14400/qa-42_ek2das.png)

第3步：復製您的ID和密碼發給技術工程師遠程協助 ，遠程協助時請不要移動鼠標！

![](https://storage.crisp.chat/users/helpdesk/website/592c35b5acb14400/qa-43_eqkg3q.png)