> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://dovee.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Windows 7 -  客户端运行提示初始化错误，应用程序正常初始化失败

本文解决的问题：
Windows 7系统运行客户端运提示错误：“应用程序正常初始化(0xc0000135)失败”或 net framework 4.0 初始化错误

![](https://storage.crisp.chat/users/helpdesk/website/-/5/9/2/c/592c35b5acb14400/5lil6l29_dzi6lu.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/5/9/2/c/592c35b5acb14400/1_ov3gja.png)








解决方法：
下载安装微软软件 .NET Framework 4.0






1：勾选 - 我已阅读并接受许可条款，然后点击 - 安装
![](https://storage.crisp.chat/users/helpdesk/website/-/5/9/2/c/592c35b5acb14400/2_9aoym6.png)



2：耐心等待安装完成 
![](https://storage.crisp.chat/users/helpdesk/website/-/5/9/2/c/592c35b5acb14400/3_ollqaw.png)



3：完成完毕后，点击 - 完成，然后 - 重启电脑
![](https://storage.crisp.chat/users/helpdesk/website/-/5/9/2/c/592c35b5acb14400/4_ilix4l.png)


